TWF Consulting

Privacy policy

Last updated 13 October 2026

Who I am

TWF Consulting is a trading name of Toby Frisby, a sole trader in the UK. I'm responsible for any personal data you give me. You can contact me at toby@twfconsulting.co.uk.

What I collect

The details you send through the contact form (your name, business name, email address and message) or by email, and anything you tell me on calls and site visits.

Why I use it

To reply to your enquiry and, if we work together, to do the work you've asked for. My legal bases are taking steps at your request before a contract, and my legitimate interest in running my business.

Who else sees it

Only me, plus the services I use to run this site and my email: Netlify, which hosts the site and receives form messages, and the email services I use to receive and reply to messages. I don't sell your data and I don't add you to mailing lists unless you ask.

How long I keep it

Enquiries that don't lead to any work are deleted after up to 12 months. If we work together, I keep records for as long as needed to do the work and to meet accounting and tax rules, usually up to six years.

Cookies

This site doesn't use cookies or analytics, and its fonts are served from the site itself.

Your rights

You can ask to see the data I hold about you, ask me to correct or delete it, or object to how I use it. Email me and I'll respond. If you're unhappy with how I've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

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